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Parent Message
Talking Tech Makes Life Easier
BBC News has an interesting article about the use of voice based technology in industry, as Talking Tech Makes Life Easier. It looks at the hatred people seem to show for artificial-voice based customer support. Then, SpeechWorks' contribution to the field are discussed, as their new system is becoming even more realistic. This job threat is quickly played down, as they believe humans will still be at the top of the hierarchy, when problems cannot be solved by the computer. As the performance and realism improves, the future of such systems is inevitably directed towards computer games and on the web. Something to watch out for! |
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