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Parent Message
Virtual Personalities
USA Today has a new feature entitled "Web Bots Give Brands Human-Like Face Online". The article looks into the potential of chatter bots on websites, giving them a more friendly interface and providing an easy way for the user to query information. Companies are anticipated to spend over $1 billion in the near future on this technology, so this is definitely something to look into! Finally, the journalist finishes by pointing out that bots are still no substitute for humans, since they still have finite knowledge-bases. |
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