Artificial Intelligence Depot
Visiting guest. Why not sign in?
News, knowledge and discussion for the AI enthusiast.
FEATURES COMMUNITY KNOWLEDGE SEARCH  
Developers, get involved!
The AI Foundry promotes the development of Open Source artificial intelligence projects. Why not join it now? All projects welcome extra help!
Visit the AI Foundry

Reply to Message

Not registered yet?

The AI Depot has a focused community of friendly users. Rather than let anyone abuse the site at the brink of promiscuity, we prefer to let only those with an active interest participate... this simply requires registering.

Why not sign up!

Joining the site's community is completely free. You can then post messages freely, and customise your personal profile at will. Specific privileges will also be granted to you, like being able to access printer-friendly articles without restrictions. So, why not register?

Username:
Password:
Subject:
Email me when someone replies.
Body:

Parent Message

MetaFaq Yourself

Sounds like fun doesn't it? Two Cambridge students have come up with a 'smart' FAQ that can answer user questions; Online Guide Comes to the Aid of Technophobes, article on Ananova. Essentially, a database of answers is used to match the question and the user is given an answer is plain English. If an appropriate answer is not found, the question is forwarded to an expert human. This approach not very common yet, but definitely not novel, though this is the way tech support should be handled.

Technically, I'm not sure how competent the natural language processing is. Can it actually tailor the database content to the question? Can it merge answers? I assume a static block of text is returned, but that would be a good start none-the-less.

935 posts.
Wednesday 19 June, 13:39
Reply
All the Answers

BBC News is also running a story on Metafaq: Net 'Brain' Has All the Answers. Not much more information about the technology, sadly.

There's one on VUNet too; Internet 'Brain' Speeds Up Searches.

935 posts.
Monday 24 June, 12:37
Reply

Back to the Artificial Intelligence Depot.